Platform Terms & Conditions

1. About Collabfluenz and Role of the Platform

2. Acceptance of Terms

3. Definitions

For the purposes of these Terms, unless the context otherwise requires, the following terms shall have the meanings assigned to them below:

(a) "Account" means a registered account created by a User for accessing and using the Platform.

(b) "Brand" means any business, company, startup, partnership, sole proprietorship, agency, organisation or individual using the Platform to publish Campaigns or collaborate with Creators.

(c) "Creator" means an individual or entity producing digital content, including influencers, UGC creators, YouTubers, Instagram creators, bloggers, streamers, podcasters, educators, photographers, videographers or similar professionals.

(d) "Campaign" means any opportunity, project, assignment, promotional activity, marketing collaboration, sponsorship, endorsement or content request made available through the Platform.

(e) "Content" means any text, photograph, graphic, video, reel, audio, document, message, design, logo, trademark, comment, profile information or other material uploaded, submitted, displayed or transmitted through the Platform.

(f) "User" means any person or legal entity accessing or using the Platform, including a Brand, Creator or Agency, as applicable.

(g) "Application" means a Creator's submission or expression of interest in participating in a Campaign.

(h) "Services" means all services, features, software, products, communications, recommendations, tools and functionalities made available by Collabfluenz through or in connection with the Platform.

(i) "AI Features" means any algorithmic recommendations, creator-brand matching systems, ranking or scoring mechanisms, automated tools, artificial intelligence or other machine-assisted functionalities made available through the Platform.

(j) "Campaign Terms" means the specific terms applicable to an individual Campaign, including the scope of work, deliverables, timelines, compensation, approval requirements, usage rights and other conditions agreed between the relevant parties.

4. Eligibility, Registration & User Accounts

(4.1) Eligibility

To access or use the Platform, a User shall:

• be at least eighteen (18) years of age, or age of majority under applicable law;
• possess the legal capacity to enter into binding contracts;
• not be prohibited by applicable law from accessing or using the Platform;
• not have been permanently suspended or removed from the Platform;
• provide true, complete, current and accurate information; and
• comply with these Terms and applicable laws. Additional eligibility requirements may apply to specific Platform features.

(4.2) Registration and Account Creation

Users may register through the authentication methods made available by Collabfluenz, including email and password, Google Sign-In or such other methods as may be introduced from time to time. During registration, the User shall select the appropriate Account type, provide the information requested by Collabfluenz, verify its email address where required, and accept these Terms and the Privacy Policy. Any false, misleading or fraudulent information provided during registration shall constitute a breach of these Terms.

(4.3) Account Types and Access

Collabfluenz may provide different Account types, including Creator Accounts and Brand Accounts, with access to features corresponding to the applicable User category.

(a) The Platform may provide Creator Accounts, Brand Accounts and Administrator Accounts. Creator Accounts may enable eligible Creators to create profiles, browse and apply for Campaigns, communicate with Brands following acceptance and receive recommendations.

(b) Brand Accounts may enable eligible Brands to publish Campaigns, review Creator applications, communicate with accepted Creators and receive AI-assisted recommendations.

(c) Administrator Accounts are maintained exclusively by Collabfluenz for moderation, platform management, quality assurance, fraud prevention and operational purposes and shall not be available for public registration.

(4.4) Information and Verification

To maintain the integrity and reliability of the Platform, Collabfluenz may require a User to provide or verify such information or documents as it considers necessary, including identity, email address, company information, GST details, business registration, website ownership, social-media accounts, creator portfolios and follower or audience information. Users shall cooperate with reasonable verification requirements. Verification shall not constitute an endorsement, certification, guarantee or warranty by Collabfluenz regarding any User's identity, credibility, financial standing, conduct or future performance.

(4.5) Account Review and Status

Creator and Brand Accounts may be subject to manual review before full access to platform features is provided. An account may be designated as pending, approved, rejected, suspended or deleted. Collabfluenz may approve, reject, suspend or permanently remove an Account in accordance with these Terms and applicable law. Verification or approval does not constitute an endorsement, certification, guarantee or warranty regarding a User's credibility, financial standing, conduct or future performance.

(4.6) Account Security and User Responsibility

Each User shall be solely responsible for activities undertaken through its Account and shall use the Platform only for lawful purposes and in accordance with these Terms. Collabfluenz may restrict, suspend or remove an Account where the User provides materially false or misleading information, fails applicable verification requirements, breaches these Terms or applicable law, or otherwise compromises the integrity or security of the Platform.

(4.7) Platform Access

Creation of an Account does not by itself confer an unconditional right to access or use every feature or service of the Platform. Collabfluenz may make particular features available subject to eligibility, verification, approval, Campaign requirements or other conditions specified from time to time.

5. Platform Services

(5.2) The Platform may provide the following Services:

• registration, profile creation and profile management for Brands, Creators and other permitted Users;
• creator discovery through searchable profiles containing relevant professional, audience, social-media and performance information;
• creation, publication, discovery and management of Campaigns, including Campaign applications, Creator selection and Campaign-related communication;
• communication and collaboration tools enabling Users to communicate in connection with Campaigns and manage Campaign-related activities;
• Campaign deliverable, milestone and status tracking, together with Campaign performance monitoring and reporting;
• analytics, recommendations, Creator–Brand matching, pricing or rate guidance, rankings, ratings, reputation or credibility-related features, including AI-assisted or algorithmic tools;
• dashboards and other tools designed to assist Brands and Creators in managing their respective Platform activities; and
• such additional, enhanced or future services, including AI-powered campaign planning, recommendations, optimization, premium analytics, agency or creator roster management and other business or enterprise features, as Collabfluenz may introduce from time to time.

6. Campaigns and Collaborations

(6.1) Campaign Creation

Brands may create and publish Campaigns through the Platform by providing such information as may be required by Collabfluenz, including the Campaign objectives, requirements, deliverables, eligibility criteria, timelines, budget or compensation, content requirements and other applicable terms. Collabfluenz may review, approve, reject, modify or remove a Campaign in accordance with these Terms and applicable law.

(6.2) Campaign Discovery and Applications

Eligible Creators may browse Campaigns made available to them and submit an Application through the Platform. An Application may include a cover note, proposed rate, profile information, portfolio or other information requested by the Brand or Collabfluenz. Submission of an Application does not create a binding obligation on the Brand or Creator to proceed with the Campaign.

(6.3) Review and Selection

Brands may review Creator profiles, Applications and relevant information available through the Platform and may select Creators based on their Campaign requirements. Collabfluenz may facilitate discovery, matching and recommendations but does not determine which Creator a Brand must select or guarantee that any Application or Creator will be suitable for a particular Campaign.

(6.4) Campaign Acceptance

A Campaign shall proceed only when the relevant Brand and Creator have accepted the applicable Campaign terms through the Platform or otherwise agreed to proceed in accordance with the applicable Campaign Terms. Such acceptance may establish the respective obligations of the Brand and Creator regarding the Campaign, including deliverables, timelines, compensation, approvals and other agreed requirements.

(6.5) Communication and Campaign Management

Users may use the Platform's communication and Campaign-management tools to discuss and manage Campaign-related matters, including scope, rates, deliverables, timelines, approvals and other relevant requirements. Users shall ensure that material terms agreed through the Platform are accurately reflected in the applicable Campaign Terms.

(6.6) Campaign Status and Deliverables

Campaigns and related Applications or submissions may progress through designated Platform statuses, including Applied, In Review, Accepted and Completed, or such other statuses as Collabfluenz may introduce. Creators shall complete agreed deliverables within the applicable timelines, and Brands shall review submissions and communicate approvals, revisions or rejections in accordance with the applicable Campaign Terms.

(6.7) Completion and Payment

Upon completion of the agreed Campaign deliverables and satisfaction of the applicable Campaign Terms, the Campaign may be marked as completed and payment, where applicable, shall be processed in accordance with the applicable commercial and payment terms of the Campaign and the Platform. Nothing in this Clause shall be construed as creating a payment obligation on Collabfluenz where such obligation has not been expressly assumed by it.

(6.8) Campaign Changes, Cancellation and Non-Performance

Any material change to an accepted Campaign, including its deliverables, timelines, compensation or usage rights, should be agreed by the relevant parties through the Platform or in writing. Cancellation, failure to perform, delayed delivery, rejection or other non-performance shall be dealt with in accordance with the applicable Campaign Terms and the provisions of these Terms.

(6.9) Collabfluenz's Role in Campaigns

Collabfluenz facilitates the Campaign process through the Platform but does not control the independent commercial relationship between a Brand and Creator. Except where expressly agreed otherwise, Collabfluenz does not guarantee that a Campaign will be accepted, completed, paid for or achieve any particular commercial, marketing or performance outcome.

7. Creator Obligations

(7.1) Accuracy and Authenticity of Creator information

The Creator shall ensure that all information, representations and materials provided through the Platform, including profile details, niches, social-media accounts, audience or follower information, portfolio, rates and other professional information, are true, accurate, current and not misleading. The Creator shall promptly update any material change in such information.

(7.2) Ownership and Authority

The Creator represents and warrants that it owns, operates or is duly authorised to manage the social-media accounts linked to its Account and has the legal authority to provide the promotional, content-creation or other services undertaken through the Platform. The Creator shall not use or submit any material that it does not have the right to use.

(7.3) Campaign Applications and Commitments

A Creator shall provide accurate information when applying for a Campaign, including any proposed rate, cover note, portfolio or other information requested by the Brand. Once a Creator accepts a Campaign, the Creator shall perform the agreed deliverables in accordance with the applicable Campaign Terms, including the agreed scope, timelines, content requirements and approval requirements. The Platform expressly contemplates applications being made with a cover note and rate and Campaign completion through the Platform.

(7.4) Content and Deliverables

The Creator shall ensure that all Campaign deliverables are original, accurate, lawful and consistent with the applicable Campaign requirements. Unless otherwise agreed in the applicable Campaign Terms, the Creator remains responsible for the quality, legality and originality of the Content created or submitted by the Creator.

(7.5) Advertising and Legal Compliance

The Creator shall comply with all applicable laws, advertising and disclosure requirements, intellectual property rights, Platform rules and applicable third-party social-media policies while creating or publishing Campaign Content. Where a Campaign involves a material commercial connection or sponsored content, the Creator shall make such disclosures as are required under applicable law and applicable advertising standards.

(7.6) Authenticity of Audience and Engagement

The Creator shall not artificially create, inflate, manipulate or misrepresent follower counts, engagement, impressions, reach, views, likes, comments, shares, saves, clicks, watch time or other performance metrics. The use of fake followers, purchased engagement, bots, click farms, fraudulent traffic, artificial growth services or other methods intended to manipulate Campaign or audience metrics is prohibited. Collabfluenz may request information or undertake reasonable checks concerning the authenticity of such metrics.

(7.7) Professional Conduct

The Creator shall communicate and interact with Brands and other Users professionally and respectfully and shall not engage in abusive, harassing, deceptive, discriminatory or unlawful conduct in connection with the Platform or a Campaign.

(7.8) Independent Status

The Creator participates on the Platform as an independent service provider and not as an employee, agent, partner or representative of Collabfluenz. The Creator is responsible for its own taxes, registrations, permissions, licences and other legal or regulatory obligations arising from its activities and earnings.

(7.9) Account and Platform Compliance

The Creator shall use the Platform only for lawful and legitimate purposes, shall not share, sell or transfer its Account, and shall remain responsible for activities undertaken through its Account in accordance with these Terms.

8. Brand & Agency Obligations

(8.1) Brand Information and Authority

Each Brand shall provide complete, accurate and current information relating to its identity, business, products or services and shall have the authority necessary to create Campaigns, engage Creators and perform its obligations through the Platform. Collabfluenz may require supporting information or documents, including company registration, GST details, website ownership or other business information, for verification.

(8.2) Campaign Accuracy and Transparency

A Brand shall ensure that each Campaign published through the Platform accurately and clearly states, to the extent applicable, the Campaign objectives, scope, deliverables, eligibility requirements, timelines, content requirements, budget or compensation, selection criteria and other material conditions. A Brand shall not knowingly publish false, misleading, incomplete or deceptive Campaign information.

(8.3) Campaign and Product Legality

A Brand shall ensure that the products, services, claims and Campaigns promoted through the Platform comply with applicable laws, advertising requirements and industry standards. A Brand shall not use the Platform to promote or facilitate unlawful, fraudulent, counterfeit, deceptive or otherwise prohibited products, services or activities.

(8.4) Creator Selection and Campaign Engagement

Brands may review Creator profiles and Applications and select Creators based on their Campaign requirements. Selection decisions shall be made in accordance with applicable law and shall not be based on unlawful discrimination. Once a Brand accepts a Creator for a Campaign, the Brand shall honour the applicable Campaign Terms, including agreed scope, deliverables, timelines, compensation and other commitments.

(8.5) Communication and Approvals

Brands shall communicate with Creators professionally and shall use the Platform's available communication and Campaign-management features to discuss or record material Campaign matters, including scope, rates, deliverables, timelines, revisions and approvals. Brands shall provide timely decisions, approvals, feedback or required revisions in accordance with the applicable Campaign Terms.

(8.6) Brand Materials and Claims

A Brand shall ensure that any trademarks, logos, photographs, product information, claims, instructions or other materials supplied to a Creator for a Campaign are accurate and that the Brand has the necessary rights and permissions for their use. A Brand shall remain responsible for the accuracy and substantiation of claims concerning its products or services.

(8.7) Respectful and Lawful Conduct

A Brand shall interact with Creators and other Users professionally and respectfully and shall not engage in harassment, abusive conduct, unlawful discrimination, fraud, manipulation or other conduct that may adversely affect the integrity of the Platform or the rights of another User.

(8.8) Agency Users

Where an Agency accesses or uses the Platform on behalf of a Brand or Creator, the Agency represents that it is duly authorised to do so and shall comply with these Terms in respect of its activities. An Agency shall not misrepresent its authority, identity or relationship with the Brand or Creator it represents and shall remain responsible for the accuracy of information and instructions submitted through its Account.

(8.9) Compliance and Platform Enforcement

Brands and Agencies shall comply with these Terms, applicable laws and any Campaign-specific requirements. Collabfluenz may review, restrict or remove a Campaign or Account where it reasonably believes that the relevant Campaign or conduct violates these Terms, applicable law or the legitimate interests and safety of Users or the Platform.

9. Campaign Agreement, Deliverables & Commercial Terms

(9.1) Campaign-Specific Terms

Each accepted Campaign shall be governed by the terms specified by the relevant Brand and accepted by the relevant Creator (“Campaign Terms”). The Campaign Terms may include the Campaign objective, scope of work, deliverables, content format and platforms, timelines, compensation or other consideration, approval requirements, revision requirements, usage rights and any other terms applicable to the collaboration.

(9.2) Agreement Between Brand and Creator

Unless expressly agreed otherwise in writing, acceptance of a Campaign establishes a contractual relationship between the relevant Brand and Creator, and the Brand and Creator shall be responsible for determining and performing their respective obligations under the Campaign Terms. Collabfluenz facilitates the process through the Platform but does not become a party to such agreement merely by hosting or facilitating the Campaign.

(9.3) Scope and Deliverables

The Creator shall provide the deliverables specified in the applicable Campaign Terms within the agreed timelines and in the format and manner specified therein. The Brand shall provide the information, materials, approvals and cooperation reasonably necessary for the Creator to perform the agreed deliverables.

(9.4) Compensation and Consideration

The applicable Campaign Terms shall specify the agreed compensation, rate, fee, product, service, commission or other consideration, where applicable. A Creator's proposed rate submitted with an Application shall not constitute an agreed fee unless accepted by the Brand. No User shall be entitled to additional compensation or consideration beyond that expressly agreed under the applicable Campaign Terms, unless subsequently agreed by the relevant parties.

(9.5) Negotiation and Acceptance

Users may negotiate the scope, rates, deliverables, timelines and other Campaign Terms through the communication and Campaign-management features made available by Collabfluenz. A Campaign shall be treated as accepted only when the relevant parties have indicated acceptance through the Platform or otherwise confirmed their agreement in writing.

(9.6) Approvals, Revisions and Completion

Where the Campaign Terms require Brand approval, review or revisions, the parties shall follow the agreed approval and revision process. The Creator shall make revisions that fall within the agreed scope, and any material change to the scope, deliverables, timelines or compensation shall require the agreement of the relevant parties. A Campaign may be marked “Completed” upon completion and acceptance of the agreed deliverables in accordance with the applicable Campaign Terms.

(9.7) Payment and Completion

Where payment is facilitated through the Platform or by Collabfluenz, payment shall be subject to the applicable payment process, Campaign Terms, verification and any other conditions specified by Collabfluenz. Where payment is made directly between the Brand and Creator, the Brand and Creator shall remain responsible for completing such payment in accordance with their agreement. Collabfluenz shall not be responsible for a User's failure to make or receive payment unless Collabfluenz has expressly assumed such obligation in writing.

(9.8) Changes, Cancellation and Non-Performance

Any material modification, cancellation, withdrawal, delay, rejection or failure to perform an accepted Campaign shall be dealt with in accordance with the applicable Campaign Terms and any applicable Platform procedures. Collabfluenz may restrict, suspend or remove a Campaign or take other appropriate action where it reasonably believes that a Campaign or related conduct violates these Terms or applicable law.

(9.9) Taxes and Statutory Compliance

Each User shall be responsible for its own applicable taxes, invoices, registrations, withholding obligations and other statutory requirements arising from a Campaign or compensation received through or in connection with the Platform. Collabfluenz does not provide tax advice.

10. Content, Confidentiality & Intellectual Property

(10.1) Collabfluenz Intellectual Property

All rights in and to the Platform, including its software, technology, databases, algorithms, matching and scoring systems, designs, trademarks, logos, content and other proprietary materials, shall remain vested in Collabfluenz or its licensors. No User may copy, modify, reproduce, reverse engineer, distribute or commercially exploit the same except as expressly permitted under these Terms.

(10.2) User Content

Users retain ownership of the original Content they independently create or submit through the Platform. Submission or uploading of Content shall not, by itself, transfer ownership of such Content to Collabfluenz or any other User.

(10.3) Licence to Collabfluenz

By submitting Content through the Platform, a User grants Collabfluenz a limited, non-exclusive, worldwide and royalty-free licence to host, store, reproduce, display, transmit and process such Content solely as reasonably necessary to operate, maintain and provide the Platform, facilitate Campaigns and collaborations, generate recommendations, maintain records, investigate misuse and comply with applicable law.

(10.4) Campaign Content and Commercial Rights

Participation in a Campaign shall not automatically transfer ownership of Creator Content to a Brand. Ownership, licensing, reposting, advertising use, duration, territory, exclusivity and other commercial rights in Campaign Content shall be governed by the applicable Campaign Terms or a separate written agreement between the Brand and Creator.

(10.5) Confidentiality

Users shall keep confidential and shall not misuse or disclose any non-public business, commercial, Campaign, pricing, personal or other information obtained through the Platform or in connection with a Campaign, except with authorisation, for the relevant purpose, or where disclosure is required by law.

(10.6) Third-Party Rights

Each User shall ensure that Content and materials submitted or used by it do not knowingly infringe the intellectual property, privacy, publicity or other rights of any third party and shall obtain all permissions and licences necessary for their lawful use.

11. Privacy Policy and Data Protection

12. AI, Analytics & Reputation Features

(12.1) AI-Assisted Features

Collabfluenz may use artificial intelligence, algorithms and automated systems to provide features including Creator–Brand matching, rankings, Campaign recommendations, search results, profile suggestions, pricing or performance insights and other decision-support tools.

(12.2) Analytics and Performance Information

The Platform may provide Users with analytics, performance information, ratings, recommendations and other insights based on information available through the Platform, including profile, audience, Campaign and activity-related data. Such information is intended to assist Users in making their own decisions and may not always be complete, accurate or current.

(12.3) Reputation and Credit Features

Collabfluenz may use Platform activity and performance information to generate or display ratings, reputation indicators, credibility measures or Creator Credit Scores. Such scores or indicators are Platform-generated assessments and shall not be treated as guarantees of a User's credibility, financial capacity, suitability or future performance.

(12.4) No Guarantee of AI or Analytics Outcomes

AI-generated recommendations, rankings, match scores, analytics and reputation indicators are provided for informational and decision-support purposes only. Collabfluenz does not guarantee that any recommendation, score, ranking or analysis will identify the most suitable User, accurately predict Campaign performance or result in any particular commercial outcome. Final decisions and due diligence remain with the relevant User.

(12.5) Changes to AI Features

Collabfluenz may modify, improve, restrict or discontinue any AI, analytics or reputation feature from time to time, including as technology, Platform functionality or applicable legal requirements evolve.

13. Platform Conduct, Content Standards & Prohibited Activities

(13.1) Lawful and Responsible Use

Users shall use the Platform only for lawful purposes and in accordance with these Terms, applicable laws, regulations, advertising standards and the terms and policies of any third-party platform connected to the Platform.

(13.2) Content Standards

Users shall not upload, publish, transmit or otherwise use any Content that is unlawful, fraudulent, misleading, defamatory, obscene, abusive, threatening, discriminatory, hateful or otherwise harmful, or that infringes the intellectual property, privacy, publicity or other rights of any person.

(13.3) Prohibited Activities

Users shall not:

• impersonate any person or entity or provide false, misleading or fraudulent information;
• harass, threaten, abuse or discriminate against another user;
• distribute spam, malware, phishing material or other malicious or unauthorized communications;
• promote or facilitate unlawful goods, services or activities;
• manipulate or artificially inflate followers, views, impressions, engagement, reach or other performance metrics;
• use bots, fake accounts, purchased engagement, click farms or other deceptive means to influence Platform or social-media metrics;
• interfere with, disrupt, reverse engineer or attempt to gain unauthorised access to the Platform or its systems; or
• use the Platform to circumvent Collabfluenz or bypass the Platform's processes for the purpose of avoiding applicable fees, restrictions or contractual obligations.

(13.4) Advertising and Disclosure Compliance

Users participating in Campaigns shall ensure that promotional Content complies with applicable advertising laws and standards, including applicable ASCI guidelines, and shall make all required disclosures of material connections, sponsorships, paid promotions, gifts, affiliate relationships or other benefits in a clear, prominent and legally compliant manner.

(13.5) Platform Enforcement

Collabfluenz may, where it reasonably considers it necessary or where required by law, review, restrict, remove or disable access to Content or Platform features and may suspend or terminate the relevant Account for violations of these Terms, without prejudice to any other rights or remedies available to Collabfluenz under applicable law.

14. Fees, Payments, Refunds & Anti-Circumvention

(14.1) Fees and Commercial Terms

Any fees payable to Collabfluenz, or any compensation payable in connection with a Campaign, shall be as specified on the Platform, in the applicable Campaign Terms or in a separate agreement. Collabfluenz shall not be entitled to any fee or charge not disclosed or otherwise agreed in accordance with the applicable commercial terms.

(14.2) Payment Processing

Where Collabfluenz facilitates or processes a payment, the payment shall be subject to the applicable payment procedure, verification requirements and terms communicated through the Platform. Collabfluenz may use authorised third-party payment service providers for processing such payments.

(14.3) Taxes and Statutory Deductions

All Users shall be responsible for taxes, GST, invoices, withholding or other statutory obligations applicable to amounts earned or paid in connection with the Platform or a Campaign. Collabfluenz may make any deduction, withholding or collection required under applicable Indian tax laws and shall provide relevant documentation where legally required.

(14.4) Refunds and Reversals

Any refund, reversal, cancellation or adjustment relating to a Campaign or Platform payment shall be governed by the applicable Campaign Terms, Platform payment procedure and applicable law. Unless expressly stated otherwise, Collabfluenz does not guarantee a refund for payments arising from a private commercial arrangement between a Brand and Creator.

(14.5) Anti-Circumvention

Users shall not intentionally circumvent or bypass the Platform to avoid applicable fees, payment processes, Campaign requirements or other obligations arising from their use of Collabfluenz. Where a Brand and Creator are introduced or connected through the Platform, they shall not use information obtained through the Platform to deliberately avoid Collabfluenz's applicable commercial arrangements.

(14.6) Payment Disputes

Any dispute concerning compensation, non-payment, deductions, refunds or Campaign-related charges shall ordinarily be addressed between the relevant Brand and Creator, unless Collabfluenz has expressly undertaken responsibility for the relevant payment or transaction.

15. Suspension, Termination & Account Closure

16. Indemnification

(16.1) Each User shall indemnify and hold harmless Collabfluenz, its directors, officers, employees and representatives from and against claims, losses, liabilities, damages, costs and expenses (including reasonable legal expenses) arising out of or relating to:

• the User's breach of these Terms or applicable law;
• any Content, information or material submitted or published by the User through the Platform;
• infringement or alleged infringement of any third-party intellectual property, privacy, publicity or other rights by the User; or
• the User's fraud, willful misconduct or unlawful use of the Platform.

17. Disclaimers & Limitation of Liability

(17.1) Platform Disclaimer

To the maximum extent permitted by applicable law, the Platform and Services are provided on an “as is” and “as available” basis. Collabfluenz does not warrant that the Platform will be uninterrupted, error-free, secure, or continuously available.

(17.2) No guarantee of Users or Campaigns

Collabfluenz does not guarantee the identity, conduct, financial capacity or performance of any User, the suitability of any Creator or Campaign, successful completion or payment of a Campaign, or any particular sales, engagement, reach, revenue, conversion or other commercial result. Users are responsible for conducting their own due diligence.

(17.3) Third Party and AI Features

Collabfluenz shall not be responsible for failures attributable solely to third-party services or for reliance on AI-generated recommendations, rankings, analytics or other Platform-generated information, which are provided for informational and decision-support purposes.

(17.4) Limitation of Liability

To the maximum extent permitted by applicable law, Collabfluenz and its directors, officers, employees, affiliates, representatives, contractors and service providers shall not be liable for any indirect, incidental, special, consequential, exemplary or punitive loss, including loss of profits, business opportunities, reputation or data, arising from or relating to the Platform, User interactions, Campaigns, Content, AI Features or third-party services.

(17.5) Mandatory Liability

Nothing in these Terms shall exclude or limit any liability, right or remedy that cannot lawfully be excluded or limited under applicable law.

18. Third-Party Platforms & Services

19. Dispute Resolution & Governing Law

(19.1) Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict-of-law principles.

(19.2) Amicable Resolution

Any dispute arising out of or relating to these Terms shall first be attempted to be resolved through good-faith discussions between the concerned parties.

(19.3) Arbitration

If the dispute is not resolved within thirty (30) days of written notice of the dispute, it shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996, as amended from time to time. The arbitration shall be conducted by a sole arbitrator mutually appointed by the parties; failing such agreement, the arbitrator shall be appointed in accordance with applicable law.

(19.4) Seat and Language

The seat and venue of arbitration shall be within Hyderabad, Telangana, India, and the arbitration shall be conducted in English.

(19.5) Jurisdiction and Interim Relief

Subject to the arbitration provisions above, the courts having jurisdiction at the seat of arbitration shall have jurisdiction over matters arising from these Terms. Nothing shall prevent a party from seeking interim or urgent relief from a competent court where permitted by law.

20. General Provisions

(20.1) Entire Agreement

These Terms, together with the Privacy Policy and applicable Campaign Terms, constitute the entire agreement governing the User's access to and use of the Platform and supersede prior understandings relating to the same subject matter.

(20.2) Amendments

Collabfluenz may amend these Terms from time to time by publishing the revised Terms on the Platform. Continued access to or use of the Platform after the effective date of the revised Terms shall constitute acceptance of the amendments, subject to applicable law.

(20.3) Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect, and the affected provision shall be interpreted to the maximum extent permitted by law.

(20.4) Waiver

Failure or delay by Collabfluenz in exercising any right or remedy under these Terms shall not constitute a waiver of that right or remedy.

(20.5) Assignment

A User shall not assign or transfer its rights or obligations under these Terms without the prior written consent of Collabfluenz. Collabfluenz may assign or transfer its rights and obligations in connection with a restructuring, merger, acquisition, sale of business or similar transaction, subject to applicable law.

(20.6) Relationship of Parties

Nothing in these Terms creates a partnership, joint venture, employment, agency or fiduciary relationship between Collabfluenz and any User, except as expressly agreed in writing.

(20.7) Force Majeure

Collabfluenz shall not be liable for delay or failure in performing its obligations to the extent caused by events beyond its reasonable control, including natural disasters, governmental action, war, civil unrest, strikes, telecommunications or internet failures, or other events of force majeure, subject to applicable law.

21. Electronic Acceptance & Records